Created by Johns Hopkins patient safety researchers, the Comprehensive Unit-based Safety Program (CUSP) aims to improve patient safety culture while providing frontline caregivers with the tools and support that they need to tackle the hazards that threaten their patients.
Hello, everyone. My name is Ann Steele. I'm a patient safety coordinator. The Johns Hopkins Hospital on I'm also part of the Armstrong Institute for Patient Safety and Quality. I want to introduce you to the applications of cussed virtual workshop. Cusp is a comprehensive unit based safety program that helps organizations on their journey towards high reliability. By harnessing the wisdom of the front line and engaging our key stakeholders and solving safety problems on the unit, when we talk about cusp we're really talking about is a journey we want to understand. What is your safety story? Who's on your unit? Who are your stakeholders? Who are your patients? What unique challenges or do you face in your work area? Why are we here? Who could be on your team? We want to understand. What are the different perspectives that lead us Thio. Improving our safety picture Thio create a shared mental model of the risks in our work area and who on our team has unique interests and attributes that will help us understand our C two story better. We want to understand what is the mission and vision of our unit and work area and how does it connect the organizational mission and vision? How do we understand what motivates our staff every day when they come toe work? What keeps them up at night? How do we understand how our patients feel how other clinicians feel? What do people think about our unit? How do we engage our staff in dealing with all of these safety issues? And how do we work towards finding system solutions to help support our clinicians at the bedside? Part of this is finding patterns and really spreading science of safety. Across the unit, we use something called Learning from Defects. Thio have a systematic approach to solving problems, understanding what happened? Why did it happen? What could we do to solve this problem with the root level so that it's not just a Band Aid? How do we brainstorm riel solutions that are innovative and actually able to be done by our unit staff? And how do we measure success? How do we know that the problem we're trying to solve has actually been solved? These were all things will address in the Cusp Workshop, along with team dynamics. How do we sustain these safety efforts? How do we implement successfully so that people aren't exhausted if this interests you. If you want to start on your safety journey or further the journey you're already on, come take our workshop. You'll get a chance to learn from patient safety experts across the Johns Hopkins Ah Hospital on health system as well. Is that the Armstrong Institute for Safety and Quality? We have a lot of fun in this workshop, so join us. We'd love to see you there.